Refund policy

🔹 RETURNS & REFUNDS POLICY

Made-to-order pieces

All garments are made-to-order and tailored based on the customer’s specifications (size, length, adjustments).

Due to the custom nature of each piece, all sales are final.

👉 We do not accept returns, exchanges, or refunds once production has started.

Variations & uniqueness

Each piece is handcrafted individually.

👉 Slight variations in:

color (black can range from anthracite to deep black)

yellow tones

textures and finishing

are part of the design and identity of the garment.

👉 Product photos are non-contractual and provided for reference only.

Order cancellation

You may request a cancellation within 24 hours after purchase, as long as production has not started.

After this delay, the order is considered confirmed and cannot be canceled.

Damages or issues

Please inspect your order upon reception.

If your item is:

defective

damaged

or incorrect

👉 contact us immediately at: boudrenbach19@gmail.com

We will assess the issue and provide an appropriate solution (repair, replacement, or partial refund if applicable).

European Union – Right of withdrawal

In accordance with EU regulations:

👉 the 14-day withdrawal right does not apply to goods that are:

made to order

personalized

tailored to the customer

Therefore, this right is waived for all products sold on this store.

Contact

For any question, you can contact us at:

📩 boudrenbach19@gmail.com