Shipping policy

SHIPPING POLICY

Each piece is made-to-order and handcrafted individually.

Production time:

Orders require approximately 3 to 8 weeks to be completed before shipping.

This timeframe may vary depending on demand and order volume.

Shipping:

Once your order is ready, it will be shipped to the address provided at checkout.

Estimated delivery times:

- Europe: 2–7 business days

- International: 5–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Delays:

We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

Customs & import taxes:

International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Tracking:

A tracking number will be provided once your order has been shipped.

Incorrect address:

Please ensure that your shipping information is correct.

We are not responsible for lost packages due to incorrect addresses.

Contact:

For any shipping-related question, contact us at:

boudrenbach19@gmail.com